Consumer Terms of Service
Welcome to AI Trading Bot. Please read these Terms of Service carefully before accessing or using our platform.
These Terms of Service ("Terms") govern your use of AI Trading Bot, including our web platform at autotraderbot.ai, the AI Trading Bot desktop client application for Windows, any future mobile applications for iOS and Android, our trading bot software, MetaTrader 5 (MT5) integrations, Telegram integration, email notification services, and all other products, features, and services that we may offer to individuals (collectively, our "Services"). These Terms constitute a legally binding agreement between you ("you," "your," or "User") and AI Trading Bot LLC ("Company," "we," "us," or "our"), a Virginia limited liability company. These Terms incorporate our Acceptable Use Policy set forth in Section 3 below.
By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use our Services.
Please also read our Privacy Policy, which describes how we collect, use, store, and protect your personal information in connection with the Services.
Trading foreign exchange (forex) and contracts for difference (CFDs) on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage available in forex trading can work against you as well as for you. You could sustain a loss of some or all of your invested capital, and in certain circumstances, losses may exceed your initial deposit. You should not invest money that you cannot afford to lose. Before deciding to trade, you should carefully consider your investment objectives, level of experience, and risk appetite. Past performance is not indicative of future results. Seek independent financial advice if necessary.
Who We Are
AI Trading Bot LLC is a technology company organized under the laws of the Commonwealth of Virginia, United States. We develop and operate AI-powered trading automation software for the foreign exchange market. Our Services are provided through the following platforms:
- Web Platform: A browser-based dashboard and management console accessible at autotraderbot.ai, providing account management, bot configuration, trade monitoring, subscription management, and administrative tools.
- Desktop Client Application: A downloadable Windows application that connects to the web platform and interfaces directly with your MetaTrader 5 (MT5) terminal to execute automated trades on your behalf based on your configured parameters.
- Mobile Applications: We may in the future offer iOS and Android mobile applications to extend platform access to mobile devices. Any such applications will be governed by these Terms upon release.
- Communication Integrations: We offer optional integrations with third-party platforms, including Telegram, for community announcements, updates, and support functionality.
AI Trading Bot LLC is a software technology provider. We are not a broker, dealer, financial advisor, registered investment adviser, commodity trading advisor, or any other type of regulated financial services firm. We do not provide financial advice, investment recommendations, personalized trading signals, or portfolio management services. Our Services are software tools that execute trades on your connected MT5 account based solely on parameters and strategies that you select and configure. All trading decisions, strategy selections, risk parameters, and capital allocation are your sole responsibility.
Account Creation and Access
Eligibility
You must be at least eighteen (18) years of age, or the minimum age required to consent to the use of online services and to engage in forex trading in your jurisdiction, whichever is higher. By creating an account, you represent and warrant that you meet these eligibility requirements and that you have the legal capacity to enter into a binding agreement.
Account Registration
To access our Services, you must create an account ("Account") by providing a valid email address and creating a secure password. Upon registration, you will be assigned an auto-generated username and a unique member number (in MEM-XXXXXX format) for identification purposes. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
Email Verification and Onboarding
Following registration, you must verify your email address before gaining full access to the Services. You will be guided through an onboarding flow that includes email verification, a welcome orientation, and optional setup of two-factor authentication (2FA). Certain features of the Services may be restricted until email verification is complete.
Two-Factor Authentication
We strongly recommend, and may require, that you enable two-factor authentication on your Account. We support multiple 2FA methods, including email-based time-limited one-time passcodes, authenticator applications (TOTP), and backup recovery codes. Enabling 2FA adds a significant layer of security to your Account and helps protect against unauthorized access.
Account Security
You are responsible for maintaining the confidentiality and security of your Account credentials, including your password, 2FA codes, and any backup recovery codes. You may not share, transfer, or disclose your Account login information or credentials to any other person. You are solely responsible for all activity occurring under your Account, including all trading activities conducted through connected MT5 accounts, all bot configurations, and all changes to account settings.
You agree to notify us immediately at support@autotraderbot.ai if you become aware of any unauthorized access to or use of your Account.
Account Lockout and Session Management
For your protection, your Account will be temporarily locked after ten (10) consecutive failed login attempts within a fifteen (15) minute window. Additionally, your session will automatically expire after fifteen (15) minutes of inactivity, requiring you to re-authenticate. These security measures are designed to protect your Account from unauthorized access and cannot be disabled.
Profile Information
You may optionally provide additional profile information, including but not limited to your first and last name, phone number, date of birth, full mailing address, occupation, company name, work experience, trading experience level, risk tolerance, investment goals, biographical information, and preferred timezone. Any information you provide must be truthful and accurate. We use this information in accordance with our Privacy Policy.
MT5 Account Requirements
To use our automated trading features, you must hold a valid MetaTrader 5 (MT5) account with a licensed forex broker of your choosing. We are not affiliated with, endorsed by, or sponsored by MetaQuotes Software Corp. (the developer of MT5) or any particular forex broker. We do not receive compensation, commissions, or referral fees from any broker. You are solely responsible for your selection of a broker, compliance with your broker's terms of service, and all interactions with your broker.
Acceptable Use Policy
You may access and use our Services only in compliance with these Terms, all applicable laws and regulations, and any guidelines or policies we may publish on the Services from time to time. You are responsible for ensuring that your use of the Services is lawful in your jurisdiction.
Prohibited Activities
You may not access or use, or assist any other person in accessing or using, our Services in any of the following ways:
- Market manipulation: Engaging in market manipulation, wash trading, spoofing, layering, pump-and-dump schemes, or any other form of market abuse or artificial price influence.
- Legal violations: Any manner that violates any applicable law or regulation, including but not limited to securities laws, anti-money laundering (AML) laws, counter-terrorism financing (CTF) laws, know-your-customer (KYC) regulations, sanctions regimes, or any regulations governing forex trading in your jurisdiction.
- Illegal activities: Using the Services in connection with any illegal activities, including money laundering, terrorist financing, tax evasion, fraud, or any other criminal enterprise.
- Reverse engineering: Decompiling, reverse engineering, disassembling, or otherwise attempting to derive the source code, algorithms, trading strategies, or underlying logic of any part of our Services.
- Broker circumvention: Circumventing, bypassing, or attempting to override any trading limits, position limits, leverage restrictions, or other controls imposed by your broker.
- Unauthorized automation: Accessing the Services through automated means (including bots, scrapers, crawlers, or scripts) other than the official desktop client application, API endpoints, and integrations that we expressly provide.
- Competitive development: Using the Services, or any information obtained through the Services, to develop, improve, or operate any products, services, or algorithms that compete with or are substantially similar to our Services.
- Account abuse: Creating multiple accounts to circumvent subscription limits, entitlement restrictions, trial eligibility, or any other usage restrictions; sharing Account access with unauthorized third parties; or operating bots on behalf of unregistered users.
- System interference: Interfering with, disrupting, or attempting to gain unauthorized access to any servers, networks, databases, or infrastructure used to provide the Services; introducing malware, viruses, or other harmful code; or conducting denial-of-service attacks.
- Data harvesting: Scraping, mining, harvesting, or collecting any data, content, or information from the Services by any means other than the intended functionality of the Services.
Violations of this Acceptable Use Policy may result in immediate suspension or permanent termination of your Account, forfeiture of any remaining subscription period, and referral to appropriate law enforcement or regulatory authorities. We reserve the right to investigate suspected violations and to cooperate with law enforcement in prosecuting users who violate these Terms.
Trading Bots and Automated Trading
Nature of Service
Our trading bots are software tools that execute trades on your connected MT5 account based on pre-configured parameters, strategies, and market conditions. Once activated, bots operate automatically according to their programmed logic and your settings until you manually stop them or they are stopped by system safeguards. The Company provides the software infrastructure; you provide the trading capital, broker account, and all configuration decisions.
Bot Configuration and Strategies
You are responsible for configuring all bot parameters, including but not limited to:
- Trading symbol: The currency pair or instrument on which the bot will trade.
- Trading strategy: The algorithmic strategy the bot will use for trade entry and exit signals, including but not limited to RSI+SMA, MACD+Bollinger Band, and Institutional Edge strategies.
- Timeframe: The chart timeframe for analysis, ranging from M5 (5-minute) through D1 (daily).
- Position sizing: Lot sizes for each trade, which directly determine your risk exposure.
- Risk parameters: Stop loss and take profit levels, which define maximum loss per trade and profit targets.
- Cooldown settings: Intervals between trades following losses or wins to manage trading frequency.
Built-In Risk Filters
Our bots include certain built-in risk management features that operate according to predefined rules. These filters are designed to reduce exposure during periods of elevated market risk but do not eliminate trading risk. Built-in filters include:
- ADX Trend Filter: Evaluates trend strength using the Average Directional Index (ADX) indicator and may prevent entries when trend conditions are insufficient (default threshold: 25).
- News Event Filter: Automatically pauses new trade entries around major scheduled economic releases (such as Non-Farm Payrolls, FOMC decisions, and CPI data) to avoid periods of extreme volatility. Pause windows are pre-configured (typically 90 minutes before and 60 minutes after high-impact events).
- London Killzone Filter: Blocks new trade entries during the London session opening period (05:00-08:00 UTC) for specified currency pairs to avoid pre-session liquidity sweep events.
- Dynamic Position Management (DPM): Automatically manages open positions with breakeven moves and trailing stops to protect unrealized profits. DPM is always active on open positions.
- Progressive Stop Loss: Tracks and adjusts stop loss levels progressively as positions move in your favor.
Built-in risk filters are algorithmic tools that operate on available data and predefined rules. They cannot anticipate all market conditions, may not activate during unexpected events, and do not guarantee protection against losses. You should not rely solely on these filters as a substitute for active risk management and account monitoring.
Your Responsibilities
- You are solely responsible for selecting and configuring all bot parameters, including lot sizes, stop losses, take profits, strategies, timeframes, and risk settings.
- You must monitor your trading bots regularly and ensure they are operating as intended. Automated trading does not eliminate the need for active oversight.
- You are responsible for ensuring adequate account balance, margin, and equity to support automated trading and to meet your broker's margin requirements.
- You understand and accept that technical issues, including but not limited to internet connectivity failures, MT5 platform outages, broker server downtime, software updates, and system maintenance, may interrupt or affect bot performance and trade execution.
- You are responsible for stopping bots before performing account maintenance, changing broker settings, or switching MT5 accounts.
- You acknowledge that you may configure multiple strategies per symbol, and that such configurations increase your exposure to that instrument.
No Guaranteed Results
We make no representations, warranties, or guarantees regarding the profitability, performance, accuracy, or reliability of our trading bots or any trading strategy. Past performance of any strategy, including backtesting results, simulated performance, or historical trade data, is not indicative of future results. All trading involves inherent risk, and automated trading may amplify both gains and losses. You may lose some or all of your invested capital.
MT5 Account Integration
When you connect your MetaTrader 5 account to our Services, you acknowledge and agree to the following:
Authorization and Access
- Access authorization: You expressly authorize us to access your MT5 account to execute trades, retrieve account information (including balance, equity, margin, and open positions), monitor positions, and synchronize trade history (up to 365 days of historical data).
- Authority confirmation: You confirm that you are the authorized owner or holder of the MT5 account, that you have the authority to grant us this access, and that doing so does not violate your broker's terms of service or any applicable law.
- Scope of access: Our access to your MT5 account is limited to read operations (viewing account data, positions, and history) and trade operations (opening, modifying, and closing positions). We do not have and will never request withdrawal capabilities, fund transfer access, or account administrative functions on your MT5 account.
- Account switching protection: Our system includes account switch detection. If you switch MT5 accounts while bots are active, all running bots will be automatically stopped to prevent data mixing between different trading accounts. You must manually restart bots after confirming the correct account connection.
Multiple Accounts
You may connect multiple MT5 accounts (including both demo and live accounts) to your AI Trading Bot Account, subject to the limits of your subscription tier. However, only one MT5 account may be designated as the active account at any given time. Bot operations are executed against the active account only.
Credential Security
- Your MT5 account credentials (login number, password, and server address) are encrypted using AES-256 encryption before being stored in our systems. We employ industry-standard encryption practices to protect your credentials at rest.
- On the desktop client application, your MT5 credentials are stored locally in the Windows Credential Manager (system keyring) and are not transmitted to our servers in plaintext.
- You are responsible for the security of your MT5 credentials and should use strong, unique passwords for your MT5 accounts. We recommend not reusing passwords across multiple services.
- We perform a connection test to validate MT5 credentials before saving them. Invalid or expired credentials will be rejected.
Broker Independence
We are an independent software provider and have no affiliation, partnership, endorsement, or agency relationship with MetaQuotes Software Corp., any forex broker, or any financial institution. We do not recommend, endorse, or receive compensation from any broker. Any issues relating to your broker, including trade execution quality, spreads, commissions, swap rates, margin requirements, account freezes, or disputes, are strictly between you and your broker. We bear no responsibility for broker-related issues or failures.
Subscriptions, Fees, and Payment
Free Trial
Upon registration, you are automatically enrolled in a complimentary fourteen (14) day Free Demo trial period. During the trial, you will have access to a limited set of features as determined by the Free Demo plan. The trial period begins on the date of account registration and expires automatically after fourteen (14) days. We may send you reminder notifications at three (3) days and one (1) day before your trial expires. Upon trial expiration, your active bots will be disabled, and you will need to subscribe to a paid plan to continue using the trading bot features. Each user is entitled to one (1) free trial only; the free trial cannot be restarted or extended unless expressly authorized by an administrator.
Subscription Tiers
We offer multiple paid subscription tiers, each providing different levels of access, features, and capacity. Current tiers include Starter, Professional, Professional Plus, and Professional Max, available on monthly or annual billing cycles. Each tier defines specific entitlements, including but not limited to:
- Maximum number of active trading bots
- Maximum number of connected MT5 accounts
- Maximum number of concurrent open positions
- Available trading strategies
- Access to advanced features and tools
Full details of each subscription tier, including pricing, features, and entitlements, are available on our pricing page. We reserve the right to modify subscription tiers, features, and entitlements at any time with reasonable notice.
Fees and Billing
If you purchase a paid subscription, you must provide complete, accurate, and current billing information through our payment processing partner. You authorize us to charge the payment method you provide ("Payment Method") for all applicable subscription fees and taxes at the rates in effect at the time of each billing cycle. All fees are quoted and charged in United States dollars (USD) unless otherwise specified.
Payment Processing
All payment transactions are processed through Stripe, Inc., a PCI-DSS Level 1 compliant payment processor. We do not directly store, process, or have access to your full credit card number, debit card number, or bank account details. All payment information is transmitted directly to and securely stored by Stripe in accordance with Payment Card Industry Data Security Standards. Your use of Stripe's services is subject to Stripe's own terms of service and privacy policy.
Automatic Renewal
All paid subscriptions automatically renew at the end of each billing period (monthly or annually, as applicable) at the then-current subscription rate, unless you cancel before the renewal date. You will be charged on the same date each billing cycle. It is your responsibility to cancel before the renewal date if you do not wish to continue your subscription.
Cancellation
You may cancel your subscription at any time through your account settings on the web platform or by contacting support at support@autotraderbot.ai. Cancellation takes effect at the end of your current billing period. You will retain access to paid features for the remainder of your already-paid billing period. After the billing period ends, your account will revert to an inactive state and active bots will be disabled.
Price Changes
We may change subscription prices at any time upon at least thirty (30) days' prior written notice delivered via email to your registered email address or through a notice on the Services. Price changes will take effect at the start of your next billing period following the notice period. Your continued use of the Services after a price change takes effect constitutes your acceptance of the new pricing. If you do not agree to the new pricing, you must cancel your subscription before the price change takes effect.
Promotional Codes
We may from time to time issue promotional codes ("Promo Codes") that provide discounts on subscription fees. Promo Codes are subject to specific terms, conditions, and expiration dates set at the time of issuance. Promo Codes have no cash value, are non-transferable, may not be combined with other offers, and may be revoked or modified at our sole discretion. Abuse or fraudulent use of Promo Codes may result in Account termination.
Entitlement Overrides
We reserve the right to grant, modify, or restrict individual user entitlements (such as bot limits or account limits) on a per-user basis at our sole discretion, independent of the user's subscription tier. Such adjustments may be made for promotional purposes, enterprise arrangements, or administrative reasons.
No Refund Policy
All subscription fees, payments, and charges are final and non-refundable once processed. This includes, without limitation, monthly subscription fees, annual subscription fees, tier upgrade charges, prorated amounts for plan changes, and any other fees charged to your Payment Method. By subscribing to our Services, you expressly acknowledge, understand, and agree to this no-refund policy as a material condition of these Terms.
Without limiting the foregoing, refunds will not be issued under any circumstances, including but not limited to:
- Subscription fees already paid, whether the subscription period was fully used, partially used, or entirely unused
- Partial month or partial year subscription periods
- Subscription downgrades, cancellations, or plan changes
- Trading losses or negative returns incurred while using our Services
- Dissatisfaction with trading bot performance, strategy results, or market outcomes
- Technical issues, service interruptions, or outages, whether within or beyond our reasonable control
- Failure to cancel your subscription before an automatic renewal date
- Account suspension or termination resulting from your violation of these Terms
- Changes to features, entitlements, or functionality within a subscription tier
If you cancel your subscription, you will retain access to paid features until the end of your current billing period. After the billing period expires, your account will be downgraded and active trading bots will be disabled. No prorated refunds will be issued for the unused portion of any billing period.
Risk Disclosure
Trading foreign exchange (forex) and contracts for difference (CFDs) involves substantial risk of loss and is not suitable for all investors. The high degree of leverage available in forex trading can work both for and against you, amplifying potential profits as well as potential losses. Before deciding to trade forex or CFDs, you should carefully consider your investment objectives, level of experience, financial resources, and risk appetite. There is a real possibility that you may sustain a loss of some or all of your invested capital, and therefore you should not speculate with capital that you cannot afford to lose.
By using our Services, you expressly acknowledge and agree that:
- High risk of loss: Forex and CFD trading carries a high level of risk. You may lose more than your initial investment. Leveraged trading positions can result in losses that exceed your deposited funds.
- No guaranteed profits: We do not guarantee any specific trading results, profits, or returns. No trading strategy, algorithm, or bot can guarantee positive performance. Claims or testimonials about past performance are not guarantees of future results.
- Past performance: Past performance of any trading strategy, algorithm, bot configuration, or backtesting result is not indicative of future results. Historical data and simulated performance have inherent limitations and may not reflect actual trading conditions.
- Automated trading risks: Automated trading systems, including our bots, can malfunction, experience delays, execute trades at unintended prices, fail to execute trades, or behave differently than expected due to software errors, configuration issues, data feed problems, or unforeseen market conditions.
- Market conditions: Market conditions, including but not limited to extreme volatility, low liquidity, slippage, price gaps, rapid price movements, and market closures, can significantly and adversely impact trading results and may cause losses regardless of your strategy or bot settings.
- Technical failures: Technical issues such as internet connectivity disruptions, power outages, MT5 platform failures, broker server downtime, data feed interruptions, or our platform maintenance may affect trade execution, monitoring, and management. We are not liable for losses arising from any such technical failures.
- Capital at risk: You should only trade with capital that you can afford to lose entirely without affecting your financial well-being, lifestyle, or ability to meet financial obligations.
- Independent decisions: You are solely and exclusively responsible for all trading decisions, strategy selections, bot configurations, risk parameter settings, and capital allocation. The Company does not make trading decisions on your behalf.
Not Financial Advice
Nothing in our Services, on our website, in our documentation, in our communications, or in any interaction with our personnel or systems constitutes financial, investment, legal, tax, or accounting advice. We are a software provider, not a financial advisor, broker, or fiduciary. Our Services are tools that you configure and operate at your own risk. You should consult with qualified, independent financial, legal, and tax professionals before making any trading or investment decisions. Any information provided through our Services, including trading signals, market data, or performance metrics, is for informational purposes only and should not be relied upon as a basis for trading decisions.
When you first connect to the Services through the desktop client application, you will be presented with a risk disclosure dialog that you must read and accept before proceeding. This acknowledgment is a prerequisite for using the automated trading features and confirms your understanding of the risks described in this section.
Intellectual Property
The Services, including without limitation all software, source code, object code, algorithms, trading strategies, machine learning models, user interfaces, designs, graphics, icons, layouts, text, documentation, data compilations, APIs, and all other content, materials, and technology used in or forming part of the Services, are the exclusive property of AI Trading Bot LLC and are protected by United States and international intellectual property laws, including copyright, patent, trademark, and trade secret laws.
Limited License
Subject to your compliance with these Terms and payment of all applicable subscription fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial trading activities during the term of your active subscription. This license does not convey any ownership rights in the Services and terminates immediately upon expiration or termination of your subscription or Account.
Restrictions
You expressly agree that you will not:
- Copy, reproduce, modify, adapt, translate, or create derivative works of our software, algorithms, trading strategies, or any other component of the Services
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying algorithms, or proprietary logic of any part of the Services
- Resell, sublicense, lease, rent, distribute, or commercially exploit the Services or any part thereof, or make the Services available to any third party
- Remove, alter, obscure, or tamper with any proprietary notices, labels, trademarks, watermarks, or attributions on or in the Services
- Use the Services or any data obtained through the Services to train, develop, or improve any competing software, trading system, algorithm, or machine learning model
- Frame, mirror, or incorporate any part of the Services into any other website, application, or service without our prior written consent
Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; (B) ANY TRADING BOT WILL GENERATE PROFITS, AVOID LOSSES, OR PERFORM AS EXPECTED UNDER ALL MARKET CONDITIONS; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS; (D) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED; OR (E) THE SERVICES WILL BE COMPATIBLE WITH YOUR SPECIFIC BROKER, MT5 CONFIGURATION, OR TRADING ENVIRONMENT.
YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND DISCRETION. NO ADVICE, INFORMATION, OR STATEMENT MADE BY THE COMPANY OR ITS EMPLOYEES, WHETHER ORAL OR WRITTEN, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AI TRADING BOT LLC, ITS AFFILIATES, PARENT COMPANIES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), INCLUDING BUT NOT LIMITED TO:
- TRADING LOSSES, LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES
- LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION
- DAMAGES ARISING FROM BOT MALFUNCTION, UNEXPECTED BEHAVIOR, DELAYED EXECUTION, OR FAILURE TO EXECUTE TRADES
- DAMAGES ARISING FROM BROKER ACTIONS, MT5 PLATFORM ISSUES, OR THIRD-PARTY SERVICE FAILURES
- DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA BREACHES
- DAMAGES ARISING FROM MARKET CONDITIONS, VOLATILITY, SLIPPAGE, GAPS, OR LIQUIDITY EVENTS
- DAMAGES ARISING FROM TECHNICAL FAILURES, INCLUDING INTERNET CONNECTIVITY, SERVER DOWNTIME, OR SOFTWARE ERRORS
- THE COST OF PROCURING SUBSTITUTE SERVICES OR TECHNOLOGY
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID US IN SUBSCRIPTION FEES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THESE LIMITATIONS OF LIABILITY ARE AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN YOU AND THE COMPANY, THAT THEY REFLECT A REASONABLE ALLOCATION OF RISK, AND THAT THE COMPANY WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS. THESE LIMITATIONS SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Indemnification
You agree to indemnify, defend, and hold harmless AI Trading Bot LLC and its affiliates, parent companies, subsidiaries, directors, officers, employees, agents, contractors, licensors, and service providers from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:
- Your access to or use of the Services, including all activities conducted through your Account
- Your trading activities, strategies, decisions, and any resulting financial losses or gains
- Your violation of any provision of these Terms, including the Acceptable Use Policy
- Your violation of any applicable law, regulation, rule, or order in any jurisdiction
- Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
- Any dispute, claim, or proceeding between you and your forex broker, MetaQuotes, or any other third party
- Any content, data, or information you provide or transmit through the Services
- Your negligence, willful misconduct, or fraudulent activity
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without our prior written consent.
Termination
Termination by You
You may stop using the Services at any time by cancelling your subscription through your account settings and requesting deletion of your Account. To request Account deletion, contact us at support@autotraderbot.ai. Your cancellation will take effect at the end of your current billing period, during which you will retain access to paid features.
Termination by Us
We may suspend or terminate your access to the Services at any time, with or without prior notice, if:
- You breach any provision of these Terms, including the Acceptable Use Policy
- We are required to do so by law, regulation, court order, or governmental directive
- We reasonably believe your use of the Services poses a security risk to our systems, other users, or third parties
- Your subscription payment fails, is declined, or is charged back, and the payment issue is not resolved within a reasonable period
- Your Account has been inactive for an extended period and does not hold an active paid subscription
- We determine, in our sole discretion, that your continued access is detrimental to the Services or other users
Effect of Termination
Upon termination or expiration of your Account, whether initiated by you or by us:
- Your right to access and use the Services ceases immediately (or at the end of the billing period, in the case of voluntary cancellation)
- All active trading bots will be stopped and disabled
- Upon Account deletion, all associated data will be subject to cascade deletion, including your profile information, bot configurations, trading history, MT5 account connections, notification preferences, and related records, in accordance with our data retention policy and applicable law
- We are under no obligation to maintain, export, or provide you with copies of your data following Account deletion, unless required by applicable law
Surviving Provisions
The following sections shall survive any termination or expiration of these Terms: Section 7 (No Refund Policy), Section 8 (Risk Disclosure), Section 9 (Intellectual Property), Section 10 (Disclaimer of Warranties), Section 11 (Limitation of Liability), Section 12 (Indemnification), Section 15 (Data Security), Section 16 (General Terms), and Section 17 (Dispute Resolution).
Communications and Integrations
Email Communications
By creating an Account, you consent to receive transactional and service-related emails from us, including but not limited to:
- Account registration confirmation and email verification codes
- Two-factor authentication codes
- Password reset instructions
- Subscription welcome, renewal, and cancellation confirmations
- Trial expiration reminders (sent at three days and one day before expiry)
- Daily trading performance summaries (configurable in notification settings)
- Bot status alerts and system notifications
- Important service announcements, security alerts, and Terms updates
Transactional emails relating to your Account security and subscription status cannot be opted out of. You may configure your preferences for performance summaries and optional notifications through your notification settings.
Telegram Integration
We operate a Telegram bot that provides support functionality and signal notifications. The Telegram integration operates in a stateless manner and does not link to your AI Trading Bot Account. Use of Telegram is subject to Telegram's own terms of service. We are not responsible for Telegram's availability, data practices, or any actions taken by Telegram.
Desktop Client Communications
The desktop client application maintains a persistent connection to our servers through periodic heartbeat signals (approximately every 30 seconds). These heartbeats transmit your account status, client application version, and bot operational status to ensure synchronization between the client and server. The desktop client also checks for software updates approximately every 24 hours and will notify you when a new version is available for download.
Data Security Commitment
We take the security of your data seriously and implement industry-standard technical and organizational measures to protect your information. While no system can guarantee absolute security, we employ the following safeguards:
Encryption
- Data at rest: Sensitive data, including MT5 account passwords and two-factor authentication secrets, is encrypted using AES-256 encryption before being stored in our databases.
- Password hashing: User account passwords are hashed using the bcrypt algorithm with a cryptographic work factor of 12 rounds. We never store passwords in plaintext and cannot retrieve your original password.
- Data in transit: All data transmitted between your browser or desktop client and our servers is protected using TLS/SSL encryption (HTTPS). Unencrypted HTTP connections are automatically redirected to HTTPS.
Access Controls and Security Measures
- Rate limiting: API endpoints are protected by rate limiting to prevent brute-force attacks and abuse.
- Account lockout: Accounts are temporarily locked after repeated failed login attempts (see Section 2).
- Security headers: Our web platform implements comprehensive security headers, including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options, and X-Content-Type-Options, to protect against common web vulnerabilities.
- CAPTCHA protection: We may employ reCAPTCHA v2 on login and registration pages to prevent automated abuse.
- Session management: User sessions are protected with HttpOnly, Secure, and SameSite cookie attributes to prevent session hijacking and cross-site request forgery.
Security is a shared responsibility. We strongly encourage you to use a strong, unique password for your Account, enable two-factor authentication, keep your desktop client application updated to the latest version, and never share your login credentials with anyone.
General Terms
Changes to Services
We reserve the right to modify, update, suspend, or discontinue the Services, or any features, functionality, or content thereof, at any time and for any reason, with or without notice. We will use reasonable efforts to provide advance notice of material changes when feasible. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
Changes to Terms
We may revise, amend, or update these Terms at our sole discretion. If we make material changes to these Terms, we will notify you via email to your registered email address or through a prominent notice on the Services at least fourteen (14) days before the changes take effect. Your continued use of the Services after the effective date of any changes constitutes your binding acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and cancel your subscription before the changes take effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal documents or policies referenced herein, constitute the entire agreement between you and AI Trading Bot LLC regarding the Services and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral, with respect to the Services.
Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
No Waiver
Our failure or delay in exercising or enforcing any right, remedy, or provision of these Terms shall not operate as a waiver of such right, remedy, or provision. No single or partial exercise of any right or remedy shall preclude any further or other exercise of that right or remedy, or the exercise of any other right or remedy. A waiver of any right or provision shall be effective only if made in writing and signed by an authorized representative of the Company.
Assignment
You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment without such consent shall be null and void. We may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, power outages, internet or telecommunications failures, cyberattacks, or failures of third-party service providers (including MT5 platforms, brokers, payment processors, and cloud infrastructure providers).
Headings
The section headings in these Terms are for convenience of reference only and shall not affect the interpretation or construction of these Terms.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us at:
AI Trading Bot LLC
Email: support@autotraderbot.ai
Website: autotraderbot.ai
Dispute Resolution
Governing Law
These Terms and any disputes arising out of or relating to these Terms, the Services, or your relationship with the Company shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles, choice of law rules, or the United Nations Convention on Contracts for the International Sale of Goods.
Exclusive Jurisdiction
Any legal action, suit, or proceeding arising out of or relating to these Terms or the Services shall be instituted exclusively in the state courts of the Commonwealth of Virginia or the United States District Court for the applicable district of Virginia. You irrevocably consent and submit to the personal and exclusive jurisdiction of such courts, waive any objection to venue or jurisdiction, and agree not to commence any action, suit, or proceeding relating to these Terms or the Services except in such courts.
Limitation Period
Any claim or cause of action arising out of or related to these Terms, the Services, or your use of the Services must be filed within one (1) year after the date on which such claim or cause of action first arose, regardless of when you became aware of it. Any claim not filed within this one-year period shall be permanently and irrevocably barred. This limitation period applies to the fullest extent permitted by applicable law.
Informal Resolution
Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at support@autotraderbot.ai and providing a written description of the dispute, including any relevant facts and your requested resolution. We will attempt to resolve the dispute informally within thirty (30) days. If the dispute is not resolved within this period, either party may pursue formal legal action as described above.
Contact us at: support@autotraderbot.ai